Jo-Ann Ortiz is a dedicated Certified Health Insurance Marketplace Navigator with a profound passion for assisting communities needing essential services. Fluent in both English and Spanish, Jo-Ann brings linguistic versatility to her role, ensuring effective communication with diverse populations. With over 10 years of expertise in the health insurance industry, Jo-Ann has been a pivotal figure since the inception of The Health Insurance Marketplace, successfully aiding numerous families in enrolling in affordable health coverage. As a proud member of Covering Central Florida, Jo-Ann brings a wealth of experience and commitment to ensuring individuals and families access the healthcare they deserve.
Having relocated from New York 20 years ago, Jo-Ann intimately understands the challenges of moving to a new state and navigating unfamiliar systems. This personal experience fuels her dedication to guiding others through similar transitions, ensuring they locate vital services and resources with ease. Passionate, knowledgeable, and community-focused, Jo-Ann continues to make a significant impact in improving healthcare accessibility for all.
Outside of work, Jo-Ann embraces a multifaceted life enriched by family and community engagement. She cherishes her role as a devoted mother and grandmother, finding joy in nurturing the next generation. As a proud dog mom, she exemplifies compassion not only for people but also for her furry companions. With her diverse interests and unwavering commitment to service, Jo-Ann Ortiz epitomizes a dynamic individual dedicated to enriching both professional and personal spheres.
